“Apart from offering our members to participate in seminars on increased service experiences and increased sales we have also had the great pleasure of taking part in the seminars ourselves.”

Through trust, development and valuable results Meng & Company has worked with HORESTA for several years - on several issues. Meng & Company has conducted numerous courses and seminars for HORESTA members – and even HORESTA’s own employees have been through our THRILL seminar more than once.

“From the very beginning the cooperation between Meng & Company and HORESTA has been based on an unusually open and trustful dialogue. The trust in each other’s points of view is expressed naturally and every interest is taken into consideration. This approach has been a crucial element in the buildup of our strong relation with Meng & Company.

In the last few years we’ve had an ongoing exchange of ideas. For instance we’ve had a look at new models for marketing and a launch of competence development possibilities. Apart from offering our members to participate in seminars on increased service experiences and increased sales, we’ve also had the pleasure of taking part in the seminars ourselves. An internal seminar that made a great impression on our employees. With great enthusiasm they’ve already expressed the desire for an extra dose of Meng & Company. The fact that both parties of any dialogue will have a better day – perhaps even a better experience – as long as you start with a smile letting your guest, customer, co-worker etc. know that you’re actually interested in talking with them – is an amazing fact to become aware of.

It can be quite difficult to imagine that such a fact is a valuable contribution to any business - today and in the long run. The approach is valuable for the business not only financially but also for employees who might actually risk being more satisfied with their job and their colleagues!”